Stride, Inc.
k12.com ↗In their words
“And this year, we achieved a Net Promoter Score of 68 for our schools. Of all of our achievements, our Net Promoter Score might be the one I'm most impressed with.”
“Our schools have a net promoter score of 63 which is dramatically higher than most school districts and ranks favorably with other consumer products you may use every day.”
“More importantly, ratings are nearly all key drivers of Net Promoter Score have improved year-over-year to 61, and this 4 puts us in line with other popular major national brands.”
Disclosed NPS over time
Every Net Promoter Score Stride, Inc. has published, by date.
NPS disclosures (9)
…to academic outcomes and improving student experience to drive higher satisfaction FOCUS ON CUSTOMER SATISFACTION Stride Satisfaction Metrics Satisfied Net Promoter Score Net Promoter Score … School Curriculum Satisfied STRONG SCHOOL AND…
And so I think all this sort of translate -- our net promoter scores are high. So all this is translating into higher year-over-year retention.
And this year, we achieved a Net Promoter Score of 68 for our schools. Of all of our achievements, our Net Promoter Score might be the one I'm most impressed with.
Our schools have a net promoter score of 63 which is dramatically higher than most school districts and ranks favorably with other consumer products you may use every day.
…driving higher satisfaction Student Acceptances to Leading Universities % Satisfied with Overall Experience Net Promoter Score – School 70%72% 76% … GENERAL…
More importantly, ratings are nearly all key drivers of Net Promoter Score have improved year-over-year to 61, and this 4 puts us in line with other popular major national brands.
K12's most recent score has risen for the third year in a row to 70% for families rating K12-powered schools. Second, lead volume hit another high point.
Cleveland achieved her established goals and outperformed in the areas of improved family satisfaction, and engagement where a greater than 10% increase was attained in Net Promoter Score and a student retention improvement of more than 300 bps.
Improve customer satisfaction: Improved net promoter score 14% for K-8, 8% for HS Parent and 11% for HS Student • Develop and implement new marketing strategies: Managed marketing issues with boards as needed •
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Education
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.