NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Payments, wealth & financial services  /  StepStone Group Inc.
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
90%
Retention
5 Feb 2026
2024–26
Years covered
2 entries in all

In their words

“Our retention rate on managed accounts continues to be over 90%”
— Mike McCabe, Head of Strategy, StepStone Group Inc. · Earnings call, Q3 2026 · 5 Feb 2026 · NI-577FB58
“Our strong retention rate, which is greater than 90%”
— Scott Hart, Chief Executive Officer, StepStone Group Inc. · Earnings call, Q3 2024 · 8 Feb 2024 · NI-EC34E56

NPS disclosures (0)

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Retention disclosures (2)

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5 Feb 2026
Retention90%

Retention rate (managed accounts): 90% (Q3 2026) — “Our retention rate on managed accounts continues to be over 90%”

— Mike McCabe, Head of Strategy, StepStone Group Inc. · Earnings call, Q3 2026 · 5 Feb 2026 · NI-577FB58
Earnings call, Q3 2026 ↗
8 Feb 2024
Retention90%

Retention rate (separately managed accounts): 90% (Q3 2024) — “our strong retention rate, which is greater than 90%”

— Scott Hart, Chief Executive Officer, StepStone Group Inc. · Earnings call, Q3 2024 · 8 Feb 2024 · NI-EC34E56
Earnings call, Q3 2024 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.