S
Starling
starlingbank.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2021
Years covered
1 entries in all
In their words
“Starling Bank shifting strategic focus from customer acquisition to retention to drive UK small business market share.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
27 Feb 2021
Retention
Starling Bank shifting strategic focus from customer acquisition to retention to drive UK small business market share.
— reported by businessinsider.com · 27 Feb 2021 · NI-45E9FD7
businessinsider.com ↗Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.