The Standard
standard.com ↗In their words
“The Standard secured No. 1 net promoter ranking for recordkeepers serving retirement plan sponsors in the under $5 million category for the third year in a row.”
“The Standard earned the #1 ranking in NPS for the $25–$50 million client segment from PLANSPONSOR.”
“The Standard earned 12 Best-in-Class awards and two top-five Net Promoter Score placements in the employee benefits sector.”
NPS disclosures (4)
The Standard secured No. 1 net promoter ranking for recordkeepers serving retirement plan sponsors in the under $5 million category for the third year in a row.
The Standard earned the #1 ranking in NPS for the $25–$50 million client segment from PLANSPONSOR.
The Standard earned 12 Best-in-Class awards and two top-five Net Promoter Score placements in the employee benefits sector.
The Standard earned top-five Net Promoter® Scores in two market categories in the 2020 PLANSPONSOR Best in Class Provider Survey.
Retention disclosures (1)
Standard was commended by Frost & Sullivan for using real-time intelligence to improve customer retention and smooth purchase experiences.
Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.