Stagwell
In their words
“We've decreased client churn across the business by more than 10% versus 1Q 2025”
“We are aiming to cut client shrinkage by 5 points next year”
“Stagwell's management emphasizes net revenue retention as a core metric evaluated monthly through their customer success team.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Stagwell's management emphasizes net revenue retention as a core metric evaluated monthly through their customer success team.
Churn (overall business): 10% (Q1 2026 vs Q1 2025) — “we've decreased client churn across the business by more than 10% versus 1Q 2025”
Stagwell launched NewVoices.ai, an enterprise operating system for revenue teams focused on customer engagement and retention at scale.
Churn (smaller clients ($500k and under)): 5% (2026 target) — “We are aiming to cut client shrinkage by 5 points next year”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.