SPS North America
In their words
“SPS North America reported a 95% client retention rate and Net Promoter Score of 79 as part of recognition as a top inspiring workplace.”
“SPS North America is recognized with a world-class Net Promoter Score by its global client base of over 8,000 employees.”
NPS disclosures (1)
SPS North America is recognized with a world-class Net Promoter Score by its global client base of over 8,000 employees.
Retention disclosures (1)
SPS North America reported a 95% client retention rate and Net Promoter Score of 79 as part of recognition as a top inspiring workplace.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.