NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2018–19
Years covered
2 entries in all

In their words

“Spring EQ reports world-class net promoter scores as part of Series B funding announcement.”
— reported by nbherard.com · 16 Jul 2019 · NI-405D0D1
“Spring EQ's patented process enables mortgage servicers to improve customer retention.”
— reported by prnewswire.com · 25 May 2018 · NI-8C87F42

NPS disclosures (1)

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16 Jul 2019
NPSProgram

Spring EQ reports world-class net promoter scores as part of Series B funding announcement.

— reported by nbherard.com · 16 Jul 2019 · NI-405D0D1
nbherard.com ↗

Retention disclosures (1)

Open in the retention database →

25 May 2018
Retention

Spring EQ's patented process enables mortgage servicers to improve customer retention.

— reported by prnewswire.com · 25 May 2018 · NI-8C87F42
prnewswire.com ↗

Lighthouse companies in Payments, wealth & financial services

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.