Sprague Resources LP
spragueresources.com ↗In their words
“Over the last three fiscal years, our average annual customer retention rate has been over 90% across all of our business segments.”
“Over the last three years, our average annual customer retention rate has been over 90% across all of our business segments”
“Over the last three years, our average annual customer retention rate has been over 90% across all of our business segments.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Retention rate: 90% (FY2013) — “Over the last three fiscal years, our average annual customer retention rate has been over 90% across all of our business segments.”
Retention rate: 90% (last three years (average)) — “Over the last three years, our average annual customer retention rate has been over 90% across all of our business segments”
Retention rate: 90% (3-year average) — “Over the last three years, our average annual customer retention rate has been over 90% across all of our business segments.”
Lighthouse companies in Energy & utilities
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.