SPIRE INC
In their words
“Territory Protects against other changing costs Positive framework underpinned by Piedmont Natural Gas and its track record of excellence Consistently ranks as a leader in customer service by Net Promoter Score (NPS) and organizations such as J.D.”
NPS disclosures (1)
…territory Protects against other changing costs Positive framework underpinned by Piedmont Natural Gas and its track record of excellence Consistently ranks as a leader in customer service by Net Promoter Score (NPS) and organizations such as J.D.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Energy & utilities
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.