Sparkfly
In their words
“Sparkfly achieved a near-100 percent client retention rate since 2021, underscoring its commitment to customer success and posting 64 percent revenue increase.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Sparkfly reports 99.4% revenue retention rate as it expands to over 18,000 locations with 30% growth in 2024.
Sparkfly achieved a near-100 percent client retention rate since 2021, underscoring its commitment to customer success and posting 64 percent revenue increase.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.