Verticals / Technology / Spare Backup, Inc.
SB
Spare Backup, Inc.
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
93%
Retention
14 Apr 2008
2008
Years covered
1 entries in all
In their words
“We have a customer retention rate of approximately 93% when transitioning those free trial users to a paid subscription”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
14 Apr 2008
Retention93%
Retention rate: 93% (FY2007) — “we have a customer retention rate of approximately 93% when transitioning those free trial users to a paid subscription”
— Spare Backup, Inc. · SEC 10-K annual report · filed 14 Apr 2008 · NI-E9F02C0
SEC 10-K annual report ↗Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.