NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  SOCi
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2023
Years covered
1 entries in all

In their words

“SOCi enhanced its platform with a new survey solution enabling multi-location enterprises to measure customer sentiment and improve retention.”
— reported by martechseries.com · 14 Jul 2023 · NI-C622D3A

NPS disclosures (0)

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Retention disclosures (1)

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14 Jul 2023
Retention

SOCi enhanced its platform with a new survey solution enabling multi-location enterprises to measure customer sentiment and improve retention.

— reported by martechseries.com · 14 Jul 2023 · NI-C622D3A
martechseries.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.