NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Snap One Holdings Corp.

Snap One Holdings Corp.

TechnologyInternet platformsSmart Home Software
snapone.com ↗
55
Latest disclosed NPS
14 Sep 2022
4
NPS entries
4 with a number
100%
NRR
2 Jul 2021
2021–22
Years covered
5 entries in all

In their words

“We believe our strong position with integrators is supported by our industry-leading Net Promoter Score (“NPS”) of 55 among domestic integrators who have purchased from Snap One between March 2020 and March 2021, compared to competing brands’ average…”
— Snap One Holdings Corp. · SEC 10-K annual report · filed 23 Mar 2022 · NI-28193E9
“During fiscal year 2020, our net dollar retention rate was over 100% for domestic integrators”
— Snap One Holdings Corp. · SEC S-1 IPO prospectus · filed 2 Jul 2021 · NI-4EB98B1

Disclosed NPS over time

Every Net Promoter Score Snap One Holdings Corp. has published, by date.

5060202255555555

NPS disclosures (4)

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14 Sep 2022
NPS55

…their business Helps to Solve These Integrator Pain Points …Who Highly Value Snap One as a Business Partner Page | 11 NET PROMOTER SCORE 1 55 ~75% of e-commerce Portal Net Sales From Integrators Who Have Been Snap One Partners For 5+ Years 2 Notes: 1.

— Snap One Holdings Corp. · SEC 8-K filing · filed 14 Sep 2022 · NI-397565A
SEC 8-K filing ↗
23 Mar 2022
NPS55

We believe our strong position with integrators is supported by our industry-leading Net Promoter Score (“NPS”) of 55 among domestic integrators who have purchased from Snap One between March 2020 and March 2021, compared to competing brands’ average…

— Snap One Holdings Corp. · SEC 10-K annual report · filed 23 Mar 2022 · NI-28193E9
SEC 10-K annual report ↗
19 Jul 2021
NPS55

We believe our strong position with integrators is evidenced by our NPS of 55 among domestic integrators who have purchased from Snap One between March 2020 and March 2021, compared to competing brands’ average NPS ​ ​ of -2.

— Snap One Holdings Corp. · SEC S-1 IPO prospectus · filed 19 Jul 2021 · NI-159B619
SEC S-1 IPO prospectus ↗
2 Jul 2021
NPS55

We believe our strong position with integrators is evidenced by our NPS of 55 among domestic integrators who have purchased from Snap One between March 2020 and March 2021, compared to competing brands’ average NPS ​ ​ of -2.

— Snap One Holdings Corp. · SEC S-1 IPO prospectus · filed 2 Jul 2021 · NI-4EA54EB
SEC S-1 IPO prospectus ↗

Retention disclosures (1)

Open in the retention database →

2 Jul 2021
NRR100%

Net revenue retention (domestic integrators): 100% (fiscal year 2020) — “During fiscal year 2020, our net dollar retention rate was over 100% for domestic integrators”

— Snap One Holdings Corp. · SEC S-1 IPO prospectus · filed 2 Jul 2021 · NI-4EB98B1
SEC S-1 IPO prospectus ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.