Verticals / Public sector & non-profit / The Smith Family
TS
The Smith Family
thesmithfamily.com.au ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2022
Years covered
1 entries in all
In their words
“The Smith Family uses email marketing experimentation to drive customer retention and loyalty.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
31 Mar 2022
Retention
The Smith Family uses email marketing experimentation to drive customer retention and loyalty.
— reported by cmo.com.au · 31 Mar 2022 · NI-33DC450
cmo.com.au ↗Lighthouse companies in Public sector & non-profit
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.