Verticals / Technology / Smarsh
Smarsh
smarsh.com ↗—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2026
Years covered
1 entries in all
In their words
“Smarsh's technical support organization achieved customer effort score of 95% and NPS exceeding 64%.”
NPS disclosures (1)
4 Aug 2026
CES95
Smarsh's technical support organization achieved customer effort score of 95% and NPS exceeding 64%.
— reported by aijourn.com · 4 Aug 2026 · NI-6C51797
aijourn.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.