NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Sinclair, Inc.

Sinclair, Inc.

sbgi.net ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
7%
Churn
5 Aug 2020
2020
Years covered
2 entries in all

In their words

“Subscriber churn in the second quarter across all of our segments was 7% on a year-over-year basis that's slightly higher than the trend over the past few quarters.”
— Lucy Rutishauser, Chief Financial Officer, Sinclair, Inc. · Earnings call, Q2 2020 · 5 Aug 2020 · NI-CF3FD3A
“With the exception of one MVPD, our subscriber churn to the fourth quarter was less than 1% on annualized basis.”
— Sinclair, Inc. management · Earnings call, Q4 2019 · 26 Feb 2020 · NI-6417C47

NPS disclosures (0)

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Retention disclosures (2)

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5 Aug 2020
Churn7%

Churn (All segments): 7% (Q2 2020) — “Subscriber churn in the second quarter across all of our segments was 7% on a year-over-year basis that's slightly higher than the trend over the past few quarters.”

— Lucy Rutishauser, Chief Financial Officer, Sinclair, Inc. · Earnings call, Q2 2020 · 5 Aug 2020 · NI-CF3FD3A
Earnings call, Q2 2020 ↗
26 Feb 2020
Churn1%

Churn: 1% (Q4 2019) — “With the exception of one MVPD, our subscriber churn to the fourth quarter was less than 1% on annualized basis.”

— Sinclair, Inc. management · Earnings call, Q4 2019 · 26 Feb 2020 · NI-6417C47
Earnings call, Q4 2019 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.