Sight Sciences
sightsciences.com ↗In their words
“Maintained a greater than 99% developed customer retention rate for OMNI”
“Developed customer retention rate...was over 99% in Q3”
“Sight Sciences reports 100% developed customer retention rate in Surgical Glaucoma accounts for Q2 2022.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Retention rate (OMNI): 99% (Q4 2022) — “maintained a greater than 99% developed customer retention rate for OMNI”
Retention rate (OMNI): 99% (Q3 2022) — “developed customer retention rate...was over 99% in Q3”
Sight Sciences reports 100% developed customer retention rate in Surgical Glaucoma accounts for Q2 2022.
Retention rate (Surgical Glaucoma): 100% (Q2 2022) — “Maintained continued excellence in Surgical Glaucoma account retention in the second quarter of 2022 with a developed customer retention rate of 100.0%”
Retention rate (Surgical Glaucoma): 99.7% (Q1 2022) — “Demonstrated continued excellence in Surgical Glaucoma account retention in the first quarter of 2022 with a developed customer retention rate of 99.7%”
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.