Siemens
siemens.com ↗In their words
“Siemens has linked long-term executive incentives to customer Net Promoter Score as part of its new ESG/Sustainability Index.”
“Siemens reported further improvement in its Net Promoter Score in 2019 during Q3 earnings.”
“Siemens reports significant Net Promoter Score improvements through multi-year CX program with Confirmit.”
NPS disclosures (4)
Siemens has linked long-term executive incentives to customer Net Promoter Score as part of its new ESG/Sustainability Index.
Siemens reported further improvement in its Net Promoter Score in 2019 during Q3 earnings.
Siemens reports significant Net Promoter Score improvements through multi-year CX program with Confirmit.
…allocation Accountability Corporate core Corporate memory Management model Lead country concept Localization Net promoter Score (nps) metric for key accounts Customer proximity Ceo Cfo Sector ceo Cto Ownership-culture Operational excellence Risk…
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.