Shutterstock, Inc.
shutterstock.com ↗In their words
“There is a normal level of about 80% net revenue retention in Shutterstock's business as a whole”
“We continue to see remarkably high level of revenue retention, with rates exceeding 95% over the past year”
“New Shutterstock chief plans to drive higher customer retention and implement new strategic initiatives.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Net revenue retention (Shutterstock business as a whole): 80% (Q2 2024) — “There is a normal level of about 80% net revenue retention in Shutterstock's business as a whole”
New Shutterstock chief plans to drive higher customer retention and implement new strategic initiatives.
Net revenue retention: 95% (12 months) — “we continue to see remarkably high level of revenue retention, with rates exceeding 95% over the past year”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.