Shift4 Payments, Inc.
shift4.com ↗In their words
“Their top 50 customer churn is under 1%”
“Shift4 offers Advantage Program to keep customers satisfied and support customer retention through POS solutions.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Churn (Givex overall): 3% (Q3 2024) — “the overall churn is under 3%”
Churn (Givex top 50 customers): 1% (Q3 2024) — “Their top 50 customer churn is under 1%”
Shift4 offers Advantage Program to keep customers satisfied and support customer retention through POS solutions.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.