NPS Intelligence (beta)

Disclosed NPS & retention by vertical

75
Latest disclosed NPS
7 Aug 2025
6
NPS entries
4 with a number
2022–25
Years covered
6 entries in all

In their words

“So to have Sezzle premium sitting at an NPS of 53 and Sezzle Anywhere at 71 means we're doing something right. In the early stages of Sezzle's history, our marketing efforts were completely targeted toward the merchant.”
— Charlie Youakim, CEO and Executive Chairman, Sezzle Inc. · Earnings call, Q4 2023 · 26 Feb 2024
“Through these subscription services, we continue to financially empower the next generation on their journey through life and our NPS scores continue to track well for Anywhere and Premium.”
— Charles Youakim, CEO and Executive Chairman, Sezzle Inc. · Earnings call, Q1 2024 · 8 May 2024
“These additions have broadened engagement across the platform and enriched the consumer experience, which is reflected through a healthy Net Promoter Score 7 of 75.”
— Sezzle Inc. · SEC 8-K filing · filed 7 Aug 2025

Disclosed NPS over time

Every Net Promoter Score Sezzle Inc. has published, by date.

50607080902024202580715775

NPS disclosures (6)

Search the database →

8 Aug 2025
NPSProgram

Sezzle's Q2 2025 platform enhancements are reflected in a healthy Net Promoter Score.

— reported by taiwannews.com.tw · 8 Aug 2025
taiwannews.com.tw ↗
7 Aug 2025
NPS75

These additions have broadened engagement across the platform and enriched the consumer experience, which is reflected through a healthy Net Promoter Score 7 of 75.

— Sezzle Inc. · SEC 8-K filing · filed 7 Aug 2025
SEC 8-K filing ↗
30 Apr 2025
NPS57

Their feedback speaks volumes, with Net Promoter Scores of 57 for Premium and 67 for Anywhere. A landmark banking partnership with WebBank further elevated our growth trajectory, unlocking new avenues for innovation while also unlocking additional…

— Sezzle Inc. · SEC proxy statement · filed 30 Apr 2025
SEC proxy statement ↗
8 May 2024
NPSProgram

Through these subscription services, we continue to financially empower the next generation on their journey through life and our NPS scores continue to track well for Anywhere and Premium.

— Charles Youakim, CEO and Executive Chairman, Sezzle Inc. · Earnings call, Q1 2024 · 8 May 2024
Earnings call, Q1 2024 ↗
26 Feb 2024
NPS71

So to have Sezzle premium sitting at an NPS of 53 and Sezzle Anywhere at 71 means we're doing something right. In the early stages of Sezzle's history, our marketing efforts were completely targeted toward the merchant.

— Charlie Youakim, CEO and Executive Chairman, Sezzle Inc. · Earnings call, Q4 2023 · 26 Feb 2024
Earnings call, Q4 2023 ↗
31 Oct 2022
NPS80

exclusive deals and discounts Net Promoter Score (NPS) 2,000 Survey Respondents 80 Greater number of transactions per month by Premium subscribers versus Non 100K+ Number of Active Subscribers 78K+ Number of Consumers on waitlist 10% Volume through…

— Sezzle Inc. · SEC 8-K filing · filed 31 Oct 2022
SEC 8-K filing ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.