Sesame
In their words
“Sesame, a telehealth platform partnered with Costco, has an NPS of 81.”
“Sesame maintains a Net Promoter Score of 87, with nearly 80% of physicians in the Sesame Marketplace having five-star ratings.”
Disclosed NPS over time
Every Net Promoter Score Sesame has published, by date.
NPS disclosures (2)
Sesame, a telehealth platform partnered with Costco, has an NPS of 81.
Sesame maintains a Net Promoter Score of 87, with nearly 80% of physicians in the Sesame Marketplace having five-star ratings.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.