ServicePower
In their words
“ServicePower reports 99% gross customer retention in 2020 while realizing significant growth across insurance, retail, and warranty markets.”
“ServicePower announces a new property and casualty insurance solution designed to improve customer retention and satisfaction.”
“ServicePower's partnership with Amynta Group delivers improved customer satisfaction ratings and higher net promoter scores.”
NPS disclosures (3)
ServicePower's partnership with Amynta Group delivers improved customer satisfaction ratings and higher net promoter scores.
ServicePower helping insurers realize significant increases in net promoter scores and customer satisfaction ratings.
ServicePower helps insurers achieve significant increases in net promoter scores.
Retention disclosures (2)
ServicePower announces a new property and casualty insurance solution designed to improve customer retention and satisfaction.
ServicePower reports 99% gross customer retention in 2020 while realizing significant growth across insurance, retail, and warranty markets.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.