Service Express
serviceexpress.com ↗In their words
“Service Express is the highest-rated solution provider with an industry-leading Net Promoter Score of 91.”
“Service Express reports an industry-leading Net Promoter Score of 91.”
“Service Express maintained an average Net Promoter Score of 90 in 2020, supporting its Gartner Peer Insights Customer First Vendor status.”
Disclosed NPS over time
Every Net Promoter Score Service Express has published, by date.
NPS disclosures (4)
Service Express is the highest-rated solution provider with an industry-leading Net Promoter Score of 91.
Service Express reports an industry-leading Net Promoter Score of 91.
Service Express maintained an average Net Promoter Score of 90 in 2020, supporting its Gartner Peer Insights Customer First Vendor status.
Service Express leads industry with Net Promoter Score in third-party maintenance services.
Retention disclosures (1)
Service Express reports a 98-percent customer retention rate.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.