Serve Robotics Inc.
servicemaster.com ↗In their words
“15% improvement in daily cancel rates in our Terminix residential service line in the second quarter”
“Retention rates are as high as 85%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (Terminix residential service line): 15% (Q2 2020) — “15% improvement in daily cancel rates in our Terminix residential service line in the second quarter”
Retention rate (termite): 85% (Q2 2016) — “retention rates are as high as 85%”
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.