NPS Intelligence (beta)

Disclosed NPS & retention by vertical

—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
75%
Retention
6 Aug 2025
2019–25
Years covered
5 entries in all

In their words

“And about 95% from sensor 3 and beyond.”
— Timothy T. Goodnow, Chief Executive Officer, Senseonics · Earnings call, Q2 2025 · 6 Aug 2025
“Jumps to about 85% from sensor 2 to 3 and about 95% from sensor 3 and beyond.”
— Timothy T. Goodnow, Chief Executive Officer, Senseonics · Earnings call, Q2 2025 · 6 Aug 2025
“75% renewal rate on somebody getting their second sensor and close to 90% on their third”
— Jon Isaacson, Chief Financial Officer, Senseonics · Earnings call, Q4 2018 · 12 Mar 2019

NPS disclosures (0)

Search the database →

No NPS disclosures yet.

Retention disclosures (5)

Open in the retention database →

6 Aug 2025
Retention95%

Retention rate: 95% (historical) — “and about 95% from sensor 3 and beyond.”

— Timothy T. Goodnow, Chief Executive Officer, Senseonics · Earnings call, Q2 2025 · 6 Aug 2025
Earnings call, Q2 2025 ↗
6 Aug 2025
Retention85%

Retention rate: 85% (historical) — “jumps to about 85% from sensor 2 to 3 and about 95% from sensor 3 and beyond.”

— Timothy T. Goodnow, Chief Executive Officer, Senseonics · Earnings call, Q2 2025 · 6 Aug 2025
Earnings call, Q2 2025 ↗
6 Aug 2025
Retention75%

Retention rate: 75% (historical) — “experience to date typically has been 75% retention from sensor 1 to 2 jumps to about 85% from sensor 2 to 3”

— Senseonics management · Earnings call, Q2 2025 · 6 Aug 2025
Earnings call, Q2 2025 ↗
12 Mar 2019
Retention90%

Retention rate: 90% — “close to 90% on their third”

— Jon Isaacson, Chief Financial Officer, Senseonics · Earnings call, Q4 2018 · 12 Mar 2019
Earnings call, Q4 2018 ↗
12 Mar 2019
Retention75%

Retention rate: 75% — “75% renewal rate on somebody getting their second sensor and close to 90% on their third”

— Jon Isaacson, Chief Financial Officer, Senseonics · Earnings call, Q4 2018 · 12 Mar 2019
Earnings call, Q4 2018 ↗

Lighthouse companies in Pharma, medtech & health distribution

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.