NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Insurance  /  SelectQuote Insurance Services

SelectQuote Insurance Services

InsuranceInsurance BrokerSLQT
selectquote.com ↗
58
Latest disclosed NPS
28 May 2025
4
NPS entries
2 with a number
2023–25
Years covered
4 entries in all

In their words

“Our NPS scores are incredibly strong relative to most pharmaceutical, not pharma businesses. That's a really friction filled space, which we talked about, and ours are above excellent.”
— Bob Grant, President, SelectQuote Insurance Services · Earnings call, Q1 2024 · 2 Nov 2023
“SelectQuote Insurance Services reports a Net Promoter Score of 58, which falls within the 'Great' category by established NPS standards.”
— reported by morningstar.com · 28 May 2025
“SelectQuote Insurance Services reports overall Net Promoter Score of 58, rated as 'Great' by NPS standards.”
— reported by bakersfield.com · 27 May 2025

Disclosed NPS over time

Every Net Promoter Score SelectQuote Insurance Services has published, by date.

50605858

NPS disclosures (4)

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28 May 2025
NPS58

SelectQuote Insurance Services reports a Net Promoter Score of 58, which falls within the 'Great' category by established NPS standards.

— reported by morningstar.com · 28 May 2025
morningstar.com ↗
27 May 2025
NPSProgram

SelectQuote Insurance Services conducts NPS surveys across Senior Health, Life, and Auto & Home insurance businesses.

— reported by au.finance.yahoo.com · 27 May 2025
au.finance.yahoo.com ↗
27 May 2025
NPS58

SelectQuote Insurance Services reports overall Net Promoter Score of 58, rated as 'Great' by NPS standards.

— reported by bakersfield.com · 27 May 2025
bakersfield.com ↗
2 Nov 2023
NPSProgram

Our NPS scores are incredibly strong relative to most pharmaceutical, not pharma businesses. That's a really friction filled space, which we talked about, and ours are above excellent.

— Bob Grant, President, SelectQuote Insurance Services · Earnings call, Q1 2024 · 2 Nov 2023
Earnings call, Q1 2024 ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.