Securus
In their words
“Securus achieves a best-in-class Net Promoter Score of 82.”
“Securus reported an 82% Net Promoter Score and 4.5/5 Customer Satisfaction in 2017 Golden Bridge Award recognition.”
“Securus completed its fourth full year of using Net Promoter Score as a customer loyalty measurement tool.”
NPS disclosures (3)
Securus reported an 82% Net Promoter Score and 4.5/5 Customer Satisfaction in 2017 Golden Bridge Award recognition.
Securus achieves a best-in-class Net Promoter Score of 82.
Securus completed its fourth full year of using Net Promoter Score as a customer loyalty measurement tool.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.