NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  Seacoast Banking Corporation of Florida

Seacoast Banking Corporation of Florida

seacoastbanking.com ↗
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Latest disclosed NPS
no score published
2
NPS entries
0 with a number
2016
Years covered
2 entries in all

In their words

“Our ability to keep Seacoast's net promoter score and other customer satisfaction metrics high by delivering services in ways that our customers prefer, whether it be to our ATMs, mobile or online banking or even our Florida based 24x7 call center will…”
— Dennis Hudson, Chief Executive Officer, Seacoast Banking Corporation of Florida · Earnings call, Q1 2016 · 29 Apr 2016 · NI-87C387F
“Our ability to keep Seacoast's net promoter score and other customer satisfaction metrics high by delivering services in ways that our customers prefer, whether it be through our ATMs, mobile or online banking or even our Florida based 24x7 call center…”
— Seacoast Banking Corporation of Florida · SEC 8-K filing · filed 4 May 2016 · NI-C4594D8

NPS disclosures (2)

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4 May 2016
NPSProgram

Our ability to keep Seacoast's net promoter score and other customer satisfaction metrics high by delivering services in ways that our customers prefer, whether it be through our ATMs, mobile or online banking or even our Florida based 24x7 call center…

— Seacoast Banking Corporation of Florida · SEC 8-K filing · filed 4 May 2016 · NI-C4594D8
SEC 8-K filing ↗
29 Apr 2016
NPSProgram

Our ability to keep Seacoast's net promoter score and other customer satisfaction metrics high by delivering services in ways that our customers prefer, whether it be to our ATMs, mobile or online banking or even our Florida based 24x7 call center will…

— Dennis Hudson, Chief Executive Officer, Seacoast Banking Corporation of Florida · Earnings call, Q1 2016 · 29 Apr 2016 · NI-87C387F
Earnings call, Q1 2016 ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.