NPS Intelligence (beta)

Disclosed NPS & retention by vertical

—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2019
Years covered
1 entries in all

In their words

“Scoot acknowledged underperformance on Net Promoter Score following recent flight disruptions.”
— reported by channelnewsasia.com · 19 Jun 2019 · NI-2F3C3B1

NPS disclosures (1)

Search the database →

19 Jun 2019
NPSdown

Scoot acknowledged underperformance on Net Promoter Score following recent flight disruptions.

— reported by channelnewsasia.com · 19 Jun 2019 · NI-2F3C3B1
channelnewsasia.com ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

Lighthouse companies in Travel, hospitality & leisure

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.