Rokt
In their words
“Rokt promotes AI-driven approaches to boost customer retention through relevant retail experiences.”
“Rokt acquires AfterSell to improve customer retention through AI-driven sentiment analysis.”
“Rokt's SVP of Customer Success discusses customer acquisition and retention as integrated priorities.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Rokt promotes AI-driven approaches to boost customer retention through relevant retail experiences.
Rokt acquires AfterSell to improve customer retention through AI-driven sentiment analysis.
Rokt's SVP of Customer Success discusses customer acquisition and retention as integrated priorities.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.