Roadrunner
In their words
“Roadrunner achieved the highest jump in Net Promoter Score in 2024 as it expands operations.”
“Roadrunner achieved significant Net Promoter Score and Customer Value Index improvements since 2020.”
“Roadrunner achieved the highest increase in Net Promoter Score in 2024 according to Mastio rankings.”
NPS disclosures (5)
Roadrunner achieved the highest jump in Net Promoter Score in 2024 as it expands operations.
Roadrunner achieved significant Net Promoter Score and Customer Value Index improvements since 2020.
Roadrunner achieved the highest increase in Net Promoter Score in 2024 according to Mastio rankings.
Roadrunner announced a general rate increase in 2024, when it achieved the highest jump in Net Promoter Score.
Roadrunner's Net Promoter Score surged by 40 points, marking recognition as a top-tier LTL carrier in the annual Mastio survey.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.