RHB
In their words
“RHB's marketing blitz for its mobile app improved net promoter scores from 8% in 2018 to 15% in 2019.”
“RHB targets above-industry net promoter score for its growing business banking segment.”
NPS disclosures (2)
RHB's marketing blitz for its mobile app improved net promoter scores from 8% in 2018 to 15% in 2019.
RHB targets above-industry net promoter score for its growing business banking segment.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.