RedCloud
In their words
“Our customer retention rate has decreased by 2% in the fiscal year 2025, to 77%, compared to 2024.”
“Although historically we have had a retention rate of approximately 78% for our distributors”
“Our customer retention rate has decreased by 2% in the fiscal year 2024, to 79%, compared to 2023.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (8)
Retention rate: 77% (FY2025) — “Our customer retention rate has decreased by 2% in the fiscal year 2025, to 77%, compared to 2024.”
Retention rate (distributors): 78% — “Although historically we have had a retention rate of approximately 78% for our distributors”
Retention rate (distributors): 79% (FY2024) — “Our customer retention rate has decreased by 2% in the fiscal year 2024, to 79%, compared to 2023.”
Retention rate: 34% (fiscal year 2023 compared to 2022) — “Our customer retention rate has increased by 34% in the fiscal year 2023 compared to 2022”
Retention rate (distributors): 70% — “we have had a retention rate of approximately 70% for our distributors”
Retention rate: 34% (FY2023) — “Our customer retention rate has increased by 34% in the fiscal year 2023 compared to 2022”
Retention rate (Distributors): 70% — “historically we have had a retention rate of approximately 70% for our distributors”
RedCloud offers consulting services including customer retention strategy for clients.
Lighthouse companies in Real estate & homebuilding
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.