NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Real estate & homebuilding  /  Realty Income Corporation

Realty Income Corporation

realtyincome.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
103%
Retention
6 May 2026
2017–26
Years covered
5 entries in all

In their words

“Our renewal rates and re-leasing rates in combination is yielding us north of 102%, 103% quarter in, quarter out”
— Sumit Roy, President and Chief Executive Officer, Realty Income Corporation · Earnings call, Q1 2026 · 6 May 2026
“135 lease renewals with Family Dollar, Dollar Tree in our history at over 108% renewal rate”
— Sumit Roy, President and Chief Executive Officer, Realty Income Corporation · Earnings call, Q3 2024 · 5 Nov 2024
“40 leases renew with CVS in our history at over 102% renewal”
— Sumit Roy, President and Chief Executive Officer, Realty Income Corporation · Earnings call, Q3 2024 · 5 Nov 2024

NPS disclosures (0)

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Retention disclosures (5)

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6 May 2026
Retention103%

Retention rate: 103% (Q1 2026) — “our renewal rates and re-leasing rates in combination is yielding us north of 102%, 103% quarter in, quarter out”

— Sumit Roy, President and Chief Executive Officer, Realty Income Corporation · Earnings call, Q1 2026 · 6 May 2026
Earnings call, Q1 2026 ↗
5 Nov 2024
Retention108%

Retention rate (Family Dollar, Dollar Tree): 108% (Q3 2024) — “135 lease renewals with Family Dollar, Dollar Tree in our history at over 108% renewal rate”

— Sumit Roy, President and Chief Executive Officer, Realty Income Corporation · Earnings call, Q3 2024 · 5 Nov 2024
Earnings call, Q3 2024 ↗
5 Nov 2024
Retention102%

Retention rate (CVS): 102% (Q3 2024) — “40 leases renew with CVS in our history at over 102% renewal”

— Sumit Roy, President and Chief Executive Officer, Realty Income Corporation · Earnings call, Q3 2024 · 5 Nov 2024
Earnings call, Q3 2024 ↗
5 Nov 2024
Retention100%

Retention rate (Walgreens): 100% (Q3 2024) — “55 renewals with Walgreens, we've had a recapture rate of over 100%”

— Sumit Roy, President and Chief Executive Officer, Realty Income Corporation · Earnings call, Q3 2024 · 5 Nov 2024
Earnings call, Q3 2024 ↗
26 Oct 2017
Retention82%

Retention rate: 82% (Q3 2017) — “our retention rate in terms of rent is going to be as I said equal or higher than our historical rate of 82%”

— John Case, Chief Executive Officer, Realty Income Corporation · Earnings call, Q3 2017 · 26 Oct 2017
Earnings call, Q3 2017 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.