RCI Bank and Services
In their words
“RCI Bank and Services reaches record customer satisfaction with Net Promoter Score of +53 in 2021, up 6 points.”
“RCI Bank and Services maintained an NPS of +47 points in 2020, reflecting a high level of customer satisfaction.”
Disclosed NPS over time
Every Net Promoter Score RCI Bank and Services has published, by date.
NPS disclosures (2)
RCI Bank and Services reaches record customer satisfaction with Net Promoter Score of +53 in 2021, up 6 points.
RCI Bank and Services maintained an NPS of +47 points in 2020, reflecting a high level of customer satisfaction.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.