Quantum
In their words
“I'd like to congratulate our services and support organization, led by Eve Rumia [ph], who have achieved a Net Promoter Score of 71 in June, the highest customer satisfaction score in our company's history and well above similar scores from our…”
“Quantum's industry-leading Net Promoter Scores demonstrate unrivalled customer experience.”
“Quantum is recognized for industry-leading net promoter scores as part of its customer experience strategy.”
NPS disclosures (3)
Quantum's industry-leading Net Promoter Scores demonstrate unrivalled customer experience.
Quantum is recognized for industry-leading net promoter scores as part of its customer experience strategy.
I'd like to congratulate our services and support organization, led by Eve Rumia [ph], who have achieved a Net Promoter Score of 71 in June, the highest customer satisfaction score in our company's history and well above similar scores from our…
Retention disclosures (1)
Retention rate (subscription): 100% (FY 2024) — “near 100% renewal rate in FY 2024”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.