Quantum Health
quantumhealth.com ↗In their words
“Quantum Health reports Net Promoter Score over +80 with 90% of members engaged early in innovation partnerships.”
“Quantum Health's COO oversaw increase in Net Promoter Score to 76, the highest in the industry.”
“Quantum Health announced it received a Net Promoter Score of 75 in a provider satisfaction survey, delivering exceptional service marks.”
Disclosed NPS over time
Every Net Promoter Score Quantum Health has published, by date.
NPS disclosures (13)
Quantum Health reports a Net Promoter Score over +80 with 90% of members engaged early.
Quantum Health reports Net Promoter Score over +80 with 90% of members engaged early in innovation partnerships.
Quantum Health signed an agreement to acquire Embold Health, combining high provider and member Net Promoter Scores with AI capabilities.
Quantum Health consistently achieves some of the industry's highest Net Promoter Scores from millions of members.
Quantum Health is noted for having net promoter scores above 50, indicating strong customer affinity.
Quantum Health won 2021 MedTech Breakthrough Award, producing industry-leading Net Promoter Scores and driving healthcare innovation.
Quantum Health wins 2021 Stevie Award, evidenced by consistently high member Net Promoter Scores.
Quantum Health reported record Net Promoter Scores in 2020.
Quantum Health has seen its member Net Promoter Score recognized as the most transparent and universally respected way to measure customer loyalty.
Quantum Health's COO oversaw increase in Net Promoter Score to 76, the highest in the industry.
Quantum Health showcases industry-leading Net Promoter Scores for employers as part of its healthcare and benefits leadership.
Quantum Health announced it received a Net Promoter Score of 75 in a provider satisfaction survey, delivering exceptional service marks.
Quantum Health led the industry in consumer experience with a Member Net Promoter Score of 74 across nearly 2 million members in 2017.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.