Qualys, Inc.
qualys.com ↗In their words
“Last 12 months net dollar expansion improved by 1 point again this quarter to 105%”
“Our NRR has been around the 103%, 104% range for the last couple of quarters”
“Our net dollar expansion rate at 103%, down from 104% last quarter”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (24)
Net revenue retention: 105% (Q2 2026) — “last 12 months net dollar expansion improved by 1 point again this quarter to 105%”
Qualys reports net revenue retention improved slightly to 104% from 103% quarter-over-quarter.
Net revenue retention: 103.5% (Q1 2026) — “Our NRR has been around the 103%, 104% range for the last couple of quarters”
Net revenue retention: 103% (Q4 2025) — “our net dollar expansion rate at 103%, down from 104% last quarter”
Gross revenue retention: 90% (Q4 2025) — “our gross dollar retention rate remained comfortably above 90%”
Net revenue retention: 104% (Q2 2025) — “our net dollar expansion rate of 104%, up from 103% last quarter”
Qualys meets customer needs effectively, positioning the company for strong customer retention.
Net revenue retention: 103% (Q4 2024) — “our net dollar expansion rate came in at 103%, unchanged from the prior quarter”
Gross revenue retention: 90% (Q4 2024) — “our growth retention rate remained approximately at 90%”
Net revenue retention: 103% (Q3 2024) — “our net dollar expansion rate came in higher at 103%, up from 102% last quarter”
Gross revenue retention: 90% (Q3 2024) — “our gross retention rate remained largely unchanged at approximately 90%”
Net revenue retention: 102% (Q2 2024) — “NRR dipped down to 102, I think from 104 last quarter”
Net revenue retention: 106% (Q3 2023) — “our net dollar expansion rate came in lower at 106%, down from 108% last quarter”
Gross revenue retention: 90% (Q3 2023) — “our gross retention rate has remained largely unchanged at approximately 90%”
Gross revenue retention (enterprise customers with 5+ solutions): 99% (2020) — “growth dollar retention rate of enterprise customers who have adopted five solutions or more stands at 99%”
Gross revenue retention (enterprise customers with 5+ Qualys solutions): 99% (2019) — “five-plus enterprise customers had a gross dollar renewal rate of 99% in 2019”
Gross revenue retention (enterprise customers with 2 products): 91% (Q2 2019) — “Those who have 2 is 91%”
Gross revenue retention (enterprise customers with 3 products): 97% (Q2 2019) — “customers who have adopted 3 solution...growth renewal rate is 97%”
Gross revenue retention (enterprise customers with 5 products): 99% (Q2 2019) — “strong gross for dollar retention rate, which for enterprise customers with five products is 99%”
Gross revenue retention (customers with 4+ solutions): 99% (Q4 2018) — “gross retention rate of customers which are more than for solution - 999% percent”
Net revenue retention: 109% (Q2 2018 LTM) — “dollar net expansion rates...109% in the last quarter over the LTM period, about 106% the year before”
Net revenue retention: 105% (Q1 2018) — “dollar net expansion rate...somewhere around 105%...been trending in a positive manner”
Retention rate (SME/SMB): 80% (Q1 2017) — “SME SMB is 80%”
Retention rate (enterprise): 90% (Q1 2017) — “customer count renewal rate...enterprise rate is approximately 90%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.