QIWI
In their words
“Recognized as the best mobile and internet bank for entrepreneurs by Markswebb for the last five consecutive years, Tochka also has an NPS of 70% according to Ipsos research (the survey was conducted based on Tochka’s customer database of Medium and…”
“Level of services as well as for creating value for its customers and has been recognized as the best mobile and internet bank for entrepreneurs by Markswebb for the last five consecutive years, Tochka also has an NPS of 70% according to Ipsos research.”
“Of services as well as for creating value for its customers and has been recognized as the best mobile and internet bank for entrepreneurs by Markswebb for 4 last consecutive years and has the NPS for full year 2018 of 61% according to TSN research.”
Disclosed NPS over time
Every Net Promoter Score QIWI has published, by date.
NPS disclosures (5)
…recognized as the best mobile and internet bank for entrepreneurs by Markswebb for the last five consecutive years, Tochka also has an NPS of 70% according to Ipsos research (the survey was conducted based on Tochka’s customer database of Medium and…
…level of services as well as for creating value for its customers and has been recognized as the best mobile and internet bank for entrepreneurs by Markswebb for the last five consecutive years, Tochka also has an NPS of 70% according to Ipsos research.
…of services as well as for creating value for its customers and has been recognized as the best mobile and internet bank for entrepreneurs by Markswebb for 4 last consecutive years and has the NPS for full year 2018 of 61% according to TSN research.
…– ONE OF THE LEADERS IN THE SME SEGMENT 3rd place Best mobile app (Peer Recognition Award category) by Efma 75 Net Promoter Score2 – highest on the market 4 consecutive years Best mobile and internet bank for business by Markswebb Rank&Report…
…broad range of services, client-focused, technological solutions and know-hows, unique quality of client experience Net Promoter Score of 59.3% - the highest on the market according to TNS research Best mobile and internet bank for business across…
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.