Proto Labs
protolabs.com ↗In their words
“These efforts have led to a substantial increase in our NPS score so far in 2022. Our next priority is to be the global leader at scale.”
“Our customer net promoter scores have continued to trend higher since the launch of our new e-commerce platform, largely driven by Proto Labs best-in-class on time delivery and quality rates.”
NPS disclosures (2)
These efforts have led to a substantial increase in our NPS score so far in 2022. Our next priority is to be the global leader at scale.
Our customer net promoter scores have continued to trend higher since the launch of our new e-commerce platform, largely driven by Proto Labs best-in-class on time delivery and quality rates.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.