Prophix
prophix.com ↗In their words
“Prophix Software reports net customer retention rate of 112% in third quarter, along with 92% customer satisfaction rate.”
“Prophix achieved an industry-leading NPS of 76 and 100% customer net retention rate, contributing to CEO recognition.”
“Prophix maintains 100%+ customer retention rate and an industry-leading NPS of 79.”
Disclosed NPS over time
Every Net Promoter Score Prophix has published, by date.
NPS disclosures (6)
Prophix achieved an industry-leading NPS of 76 and 100% customer net retention rate, contributing to CEO recognition.
Prophix appoints first Chief Customer Innovation Officer, citing industry-leading NPS scores and strong customer retention rate.
Prophix maintains 100%+ customer retention rate and an industry-leading NPS of 79.
Prophix's customer NPS increased to 79, up 2 points from Q4 2019, with 55% ACVgrowth.
Prophix Software achieved an industry-high Customer Net Promoter Score of 77, continuing to lead in customer satisfaction.
Prophix reports Customer NPS of 78, significantly above the industry average of 33, in Q3 2019.
Retention disclosures (1)
Prophix Software reports net customer retention rate of 112% in third quarter, along with 92% customer satisfaction rate.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.