Probusiness Services Inc
In their words
“What we believe to be an industry-leading client retention rate of approximately 90% for each of the last six years”
“High retention rate of existing payroll clients (approximately 90% for FY2001)”
“Maintained what we believe to be an industry-leading retention rate of approximately 90%”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Probusiness Services Inc has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (4)
Retention rate: 90% (6-year period) — “what we believe to be an industry-leading client retention rate of approximately 90% for each of the last six years”
Retention rate (payroll clients): 90% (FY2001) — “high retention rate of existing payroll clients (approximately 90% for FY2001)”
Retention rate: 90% (4-year period) — “maintained what we believe to be an industry-leading retention rate of approximately 90%”
Retention rate (payroll clients): 90% (fiscal 2000) — “high retention rate of existing payroll clients (approximately 90% for fiscal 2000)”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.