Privia Health Group, Inc.
priviahealthcare.com ↗In their words
“We continue to demonstrate very high gross provider retention of 98% and patient NPS of 87 across our footprint. Added 591 providers, a 12.3% increase year-over-year.”
“Likewise, our patient's Net Promoter Score of 87 underscores the excellent patient experience being delivered by our medical groups. Privia now serves over 1.26 million attributed lives across commercial and government value-based care programs.”
“Our gross provider retention remains over 98% and our net promoter score of 85 highlights our very high patient satisfaction. Privia now serves over 1.2 million attributed lives across 100-plus commercial and government programs.”
Disclosed NPS over time
Every Net Promoter Score Privia Health Group, Inc. has published, by date.
NPS disclosures (23)
We continue to demonstrate very high gross provider retention and patient Net Promoter Score across our footprint. Our growth and momentum have positioned us as one of the leading primary care-centric medical groups and value-based care organizations in…
We continue to demonstrate very high gross provider retention of 98% and patient NPS of 87 across our footprint. Added 591 providers, a 12.3% increase year-over-year.
Likewise, our patient's Net Promoter Score of 87 underscores the excellent patient experience being delivered by our medical groups. Privia now serves over 1.26 million attributed lives across commercial and government value-based care programs.
…Locations 5.1M+ Patients 1.2M+ Attributed Lives* 4,642 Implemented Providers** 98% Gross Provider Retention*** 85 Patient NPS NATIONAL PRESENCE# Building One of the Largest Primary Care Centric Delivery Networks # Dot denotes anchor practice…
Our gross provider retention remains over 98% and our net promoter score of 85 highlights our very high patient satisfaction. Privia now serves over 1.2 million attributed lives across 100-plus commercial and government programs.
We have very high patient satisfaction as reflected in the Net Promoter Score of 85. Our gross provider retention has averaged more than 98% over the past three years.
…Tennessee Georgia Florida North Texas Gulf Coast California West Texas Montana 50+ Specialties on Platform Ohio North Carolina Connecticut Washington South Carolina 98%+ Gross Provider Retention* 85 Patient NPS * 2023 gross provider retention.
…VBC and to enhance the care model and ability of Privia Providers to manage higher risk patients (more than $937 million total savings generated across Commercial, Medicare Advantage, Medicare Shared Savings, and Medicaid since 2014; patient NPS of 85).
…Montana 50+ Specialties on Platform Ohio North Carolina Delaware Connecticut Washington South Carolina 57 Provider NPS 98+% Gross Provider Retention (2022 - YTD 2023) 85 Patient NPS 6 Consistent, Replicable Strategy Across all Geographies Enter…
Our provider NPS of 57 (for the period between April 18, 2022 to May 16, 2022, as surveyed by Press Ganey Associates) is 22 points higher than the average provider score of 35.
4M+ Patients 846K Attributed Lives 84 Patient NPS 57 Provider NPS 95+% Provider Retention Mid-Atlantic Tennessee Georgia Florida North Texas Gulf Coast California West Texas Montana 51 Specialties on Platform Ohio North Carolina 6 Moving Markets Toward…
Patient NPS is 84, provider NPS is 57. They are tough graders, but 57 is pretty high, no matter what benchmark you use.
3.8M+ Patients 848K Attributed Lives 85 Patient NPS 58 Provider NPS 95% Provider Retention Mid-Atlantic Tennessee Georgia Florida North Texas Gulf Coast California West Texas Montana 51 Specialties on Platform 5 Moving Markets Toward Value-Based Care At…
Our provider NPS of 58 (for the period between April 6, 2021 to April 27, 2021, as surveyed by Press Ganey Associates) is 23 points higher than the average provider score of 35.
Provider Retention 85 Patient NPS 58 Provider NPS 5 Moving Markets Toward Value-Based Care At Scale Enter Market Align with anchor medical groups and health systems to transition markets to value-based care Organize Providers Form high performance…
…Texas 7 100+ 850+ 85 58 States Targeted MPSAs Care Center Patient Provider (Plus D.C.) (30+ in top 100) Locations NPS NPS 1 16 16 As of 9/30/2021, pro forma for California and West Texas markets as disclosed on Form 424B4 filed with the SEC on…
Our provider NPS of 58 (for the period between April 6, 2021 to April 27, 2021, as surveyed by Press Ganey Associates) is 23 points higher than the average provider score of 35.
…12 Tech-Driven Physician Enablement Platform At Scale 3M+ Patients 80M+ Addressable Population (Current Markets) 95% Average Provider Retention 85 Patient NPS 58 Provider NPS Patient Population Satisfaction Scale 2,692 Implemented Providers 6 + D.C.
…10 Tech-Driven Physician Enablement Platform At Scale 3M+ Patients 80M+ Addressable Population (Current Markets) 95% Average Provider Retention 85 Patient NPS 54 Provider NPS Patient Population Satisfaction Scale 2,648 Implemented Providers 6 + D.C.
Our value is reflected in our high and provide retention rates and net promoter scores with both providers and patients. A differentiation of the Privia platform is our ability to support all providers, all patients and across all reimbursement models,…
Our provider NPS of 54 (for the period between March 10, 2020 to April 28, 2020, as surveyed by Press Ganey Associates) is 19 points higher than the average provider score of 35.
Our provider NPS of 54 (for the period between March 10, 2020 to April 28, 2020, as surveyed by Press Ganey Associates) is 19 points higher than the average provider score of 35.
Our provider NPS of 54 (for the period between March 10, 2020 to April 28, 2020, as surveyed by Press Ganey Associates) is 19 points higher than the average provider score of 35.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.