Private Bancorp of America, Inc.
In their words
“High-touch relationship-based model places Clients at the center of focus resulting in superior outcomes Net Promoter Score (NPS) of 80+ (World Class) for 22 consecutive quarters reflects Service focus Highly aligned with Shareholder…”
“High-touch relationship-based model places Clients at the center of focus resulting in superior outcomes Net Promoter Score (NPS) of 80+ (World Class) for 21 consecutive quarters reflects Service focus Highly aligned with Shareholder…”
Disclosed NPS over time
Every Net Promoter Score Private Bancorp of America, Inc. has published, by date.
NPS disclosures (3)
…high-touch relationship-based model places Clients at the center of focus resulting in superior outcomes Net Promoter Score (NPS) of 80+ (World Class) for 22 consecutive quarters reflects Service focus Highly aligned with Shareholder…
…high-touch relationship-based model places Clients at the center of focus resulting in superior outcomes Net Promoter Score (NPS) of 80+ (World Class) for 21 consecutive quarters reflects Service focus Highly aligned with Shareholder…
GOALS PBAM EPS Employee Engagement NPS Bank Client Satisfaction NPS PBAM IPO in year 3 2021 $ [ ***] > [***] > [***] * 2022 $ [ ***] > [***] > [***] * 2023 $ [ ***] > [***] > [***] IPO/Uplisting + * Only in year 3 + “IPO” refers to the sale of newly…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.

