NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Insurance  /  PPS Mutual

PPS Mutual

InsuranceMutual Insurance
ppsmutual.com ↗
55
Latest disclosed NPS
20 Aug 2025
4
NPS entries
2 with a number
2024–26
Years covered
4 entries in all

In their words

“PPS Mutual recorded an NPS of 54.8, holding the top position in adviser ratings for the third year running.”
— reported by insurancebusinessmag.com · 20 Aug 2025
“PPS Mutual wins 'Best Retail Life Insurer of the Year' with an NPS of 42.3, significantly outperforming the industry average of 13.32.”
— reported by adviservoice.com.au · 9 Jul 2024
“PPS Mutual reports consistent Net Promoter Score figures and claims three consecutive years of industry leadership.”
— reported by insurancebusinessmag.com · 13 Oct 2026

Disclosed NPS over time

Every Net Promoter Score PPS Mutual has published, by date.

40506020254255

NPS disclosures (4)

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13 Oct 2026
NPSProgram

PPS Mutual reports consistent Net Promoter Score figures and claims three consecutive years of industry leadership.

— reported by insurancebusinessmag.com · 13 Oct 2026
insurancebusinessmag.com ↗
17 Sep 2025
NPSProgram

PPS Mutual achieves industry-leading Net Promoter Score, named Australia's highest-rated insurer for three consecutive years.

— reported by adviservoice.com.au · 17 Sep 2025
adviservoice.com.au ↗
20 Aug 2025
NPS55

PPS Mutual recorded an NPS of 54.8, holding the top position in adviser ratings for the third year running.

— reported by insurancebusinessmag.com · 20 Aug 2025
insurancebusinessmag.com ↗
9 Jul 2024
NPS42

PPS Mutual wins 'Best Retail Life Insurer of the Year' with an NPS of 42.3, significantly outperforming the industry average of 13.32.

— reported by adviservoice.com.au · 9 Jul 2024
adviservoice.com.au ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.