PlanSource
plansource.com ↗In their words
“PlanSource's NPS increased to +53, demonstrating customer and partner satisfaction with improvements.”
“PlanSource's Net Promoter Score has increased to +47, demonstrating strong customer and partner satisfaction with recent improvements.”
“PlanSource achieved a Net Promoter Score of +74, nearly three times the industry average for brokers and technology companies.”
Disclosed NPS over time
Every Net Promoter Score PlanSource has published, by date.
NPS disclosures (3)
PlanSource's NPS increased to +53, demonstrating customer and partner satisfaction with improvements.
PlanSource's Net Promoter Score has increased to +47, demonstrating strong customer and partner satisfaction with recent improvements.
PlanSource achieved a Net Promoter Score of +74, nearly three times the industry average for brokers and technology companies.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.