Pinnacle
pnfp.com ↗In their words
“Pinnacle's net promoter score in Charlotte is 81 amid client optimism.”
“Pinnacle maintained #1 Net Promoter Scores, reflecting exceptional client satisfaction during merger integration.”
“Pinnacle enjoys a very high net promoter score in its core markets.”
NPS disclosures (4)
Pinnacle's net promoter score in Charlotte is 81 amid client optimism.
Pinnacle maintained #1 Net Promoter Scores, reflecting exceptional client satisfaction during merger integration.
Pinnacle enjoys a very high net promoter score in its core markets.
PNFP reported that the trajectory of both market share and net promoter scores are continuing to trend higher.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.

