NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Real estate & homebuilding  /  Piedmont Office Realty Trust, Inc.

Piedmont Office Realty Trust, Inc.

piedmontreit.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
70%
Retention
1 May 2026
2021–26
Years covered
9 entries in all

In their words

“Our retention rate remained high at approximately 70%”
— George Wells, Chief Operating Officer, Piedmont Office Realty Trust, Inc. · Earnings call, Q1 2026 · 1 May 2026
“Our retention rate remained high at 63%”
— Brent Smith, CEO, Piedmont Office Realty Trust, Inc. · Earnings call, Q4 2025 · 12 Feb 2026
“Our trailing 12-month retention rate came in at 78%”
— George M. Wells, Chief Operating Officer, Piedmont Office Realty Trust, Inc. · Earnings call, Q2 2025 · 29 Jul 2025

NPS disclosures (0)

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Retention disclosures (9)

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1 May 2026
Retention70%

Retention rate: 70% (Q1 2026) — “Our retention rate remained high at approximately 70%”

— George Wells, Chief Operating Officer, Piedmont Office Realty Trust, Inc. · Earnings call, Q1 2026 · 1 May 2026
Earnings call, Q1 2026 ↗
12 Feb 2026
Retention63%

Retention rate: 63% (Q4 2025) — “Our retention rate remained high at 63%”

— Brent Smith, CEO, Piedmont Office Realty Trust, Inc. · Earnings call, Q4 2025 · 12 Feb 2026
Earnings call, Q4 2025 ↗
29 Jul 2025
Retention78%

Retention rate: 78% (Q2 2025) — “Our trailing 12-month retention rate came in at 78%”

— George M. Wells, Chief Operating Officer, Piedmont Office Realty Trust, Inc. · Earnings call, Q2 2025 · 29 Jul 2025
Earnings call, Q2 2025 ↗
14 Feb 2025
Retention66%

Retention rate: 66% (Q4 2024) — “our retention rate came in at 66%, in line with our historical quarterly average trend of 70%”

— George Wells, Chief Operating Officer, Piedmont Office Realty Trust, Inc. · Earnings call, Q4 2024 · 14 Feb 2025
Earnings call, Q4 2024 ↗
25 Oct 2024
Retention80%

Retention rate: 80% (Q3 2024) — “The existing tenant retention rate of 80% was much higher than our longstanding retention average of 65%”

— George Wells, Chief Operating Officer or Head of Operations, Piedmont Office Realty Trust, Inc. · Earnings call, Q3 2024 · 25 Oct 2024
Earnings call, Q3 2024 ↗
1 Aug 2024
Retention70%

Retention rate: 70% (Q2 2024) — “quarterly retention rate for the remained for the remainder of portfolio was in line with our typical historical average of 70%”

— George Wells, Chief Operating Officer, Piedmont Office Realty Trust, Inc. · Earnings call, Q2 2024 · 1 Aug 2024
Earnings call, Q2 2024 ↗
8 Feb 2024
Retention84%

Retention rate: 84% (Q4 2023) — “Tenant retention rates spiked to 84%, which was heavily influenced by the U.S. Bank renewal”

— George Wells, Chief Operating Officer, Piedmont Office Realty Trust, Inc. · Earnings call, Q4 2023 · 8 Feb 2024
Earnings call, Q4 2023 ↗
21 Jul 2023
Retention70%

Retention rate: 70% (Q2 2023) — “Retention rates remain consistent at approximately 70%”

— George Wells, Piedmont Office Realty Trust, Inc. · Earnings call, Q2 2023 · 21 Jul 2023
Earnings call, Q2 2023 ↗
28 Oct 2021
Retention70%

Retention rate: 70% (Q3 2021) — “continued to be able to even during the pandemic track to about a seventy percent retention rate”

— Brent Smith, Chief Executive Officer, Piedmont Office Realty Trust, Inc. · Earnings call, Q3 2021 · 28 Oct 2021
Earnings call, Q3 2021 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.