Phillips Edison & Company
phillipsedison.com ↗In their words
“If you exclude that one-time situation, our retention for the quarter would have been 92.4%.”
“Our retention rate this quarter was 88%.”
“Our portfolio retention rate remained high at 93% at year-end.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (20)
Retention rate (excluding one-time vacancy): 92.4% (Q1 2026) — “If you exclude that one-time situation, our retention for the quarter would have been 92.4%.”
Retention rate: 88% (Q1 2026) — “Our retention rate this quarter was 88%.”
Retention rate: 93% (Q4 2025) — “Our portfolio retention rate remained high at 93% at year-end.”
Retention rate: 94% (Q3 2025) — “Our neighbor retention remained high at 94% in the third quarter.”
Retention rate: 91% (Q1 2025) — “Our neighbor retention remained high at 91% in the first quarter.”
Retention rate: 88% (Q4 2024) — “Our neighbor retention remained high at 88% in the fourth quarter.”
Retention rate (inline): 85% (Q2 2024) — “Our inline retention rate remained strong at 85% well ahead of the historical five-year average of 78%.”
Retention rate: 89% (Q2 2024) — “Our neighbor retention remained high at 89%, while growing rents at attractive rates.”
Retention rate (inline): 83% (Q1 2024) — “Our inline retention rate is 83%, well ahead of the historical 5-year average of 78%.”
Retention rate (local neighbors): 85% (Q4 2023) — “PECO retained 85% of local neighbors in the fourth quarter.”
Retention rate: 93% (Q4 2023) — “PECO's retention rate remains strong this quarter at 93%.”
Retention rate: 93% (Q3 2023) — “PECO's retention rate remains strong this quarter as well at 93%.”
Retention rate: 94% (Q2 2023) — “PECO's retention rate remained strong at 94% in the second quarter.”
Retention rate: 95% (Q1 2023) — “Our first quarter retention rate of 95% a record high and well ahead of the historical five-year average of 87%.”
Retention rate: 92% (Q4 2022) — “Our fourth quarter retention rate was 92%, ahead of the historical average of 87% over the last five years.”
Retention rate: 92.1% (Q2 2022) — “During the second quarter, we had a retention rate of 92.1%.”
Retention rate: 89.7% (Q1 2022) — “During the first quarter, we realized a retention rate of 89.7%.”
Retention rate: 86% (Q4 2021) — “We enjoyed a retention rate of 86% for the quarter, which is just shy of our full year retention rate of 88%.”
Retention rate: 91.2% (Q3 2021) — “And we enjoyed a retention rate of 91.2% for the quarter.”
Retention rate: 85.5% (Q2 2021) — “our 85.5% retention rate for the quarter”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.